Support
Write to support@evenday.us and a person will reply. Include the email you sign in with and, if you can, a screenshot.
I can’t sign in
Use Sign in with Apple, or enter your email and the 6-digit code we send. Codes expire after an hour; if one hasn’t arrived, check your spam folder or ask for a new one after a minute.
How do I invite my co-parent?
In Evenday, open Settings from the person icon, then Co-parent, and share the invite link. Your co-parent can always read, reply and log for free.
How do I change, cancel or restore my subscription?
Subscriptions are billed by Apple. To change or cancel, open the Settings app on your iPhone, tap your name, then Subscriptions. To restore a purchase on a new phone, tap Restore purchases on the plans screen.
Why can’t I edit or delete a message?
Messages and logged changes are kept exactly as written so both parents can trust the record. Each one is dated. If something was wrong, send a follow-up message or log a new entry.
How do I close my account?
Email support@evenday.us from the address you sign in with, and we’ll take it from there.
If you’re not safe
Evenday support can’t respond to emergencies. If you’re in danger, call 911. In the US, the National Domestic Violence Hotline is free and confidential, day or night: 1-800-799-7233 or thehotline.org.